Clinical Specialist

Location – Tampa, FL or Orlando, FL

Digital Diagnostics is looking for a Clinical Specialist who will serve as a LumineticsCore™ Operator to join our growing team. As a Clinical Specialist you will work directly with customers to provide Digital Diagnostics services to patient populations by serving as the on-site point of contact and conducting patient exams. 

Job Responsibilities:

• Capture retinal images using Digital Diagnostics approved devices
• Set clear expectations with patients regarding the exam purpose and protocol
• Assist diverse patient populations in a clinical setting
• Communicate results to the patient at conclusion of exam
• Coordinate workflow with medical team(s) across several clinical sites
• Identify, advocate for and implement process improvements as needed
• Setup & breakdown of workstations at each location
• Adapt to challenges, learn quickly, identify best paths forward and coordinate execution of solutions
• Foster positive working relationships with key stakeholders, both internal and external
• Adheres to health system employment policies, in addition to those of Digital Diagnostics

What You’ll Bring to the Team 

• Experience working in a clinical setting
• Outstanding customer service skills
• Reliable transportation with room to accommodate workstation components (22”x25”x31”)
• Ability to lift up to 100 pounds
• Ability and willingness to travel (locally) up to 100% of the time and travel between multiple locations 
• 2+ years working in a medical professional environment 
• Experience conducting ophthalmic imaging on patients is a plus
• Ability to fill a range of roles as needed, including a willingness to learn new skills
• Bilingual (English and Spanish) is a plus
• Certified Ophthalmic Technician COTT1 or Certified Ophthalmic Medical Technologist (COM T) preferred

 What We Have to Offer 

• Supportive and flexible work environment 
• Access to competitive benefits 
• Mission-driven teammates who are working to tackle complex challenges to help improve the accessibility and quality of medical diagnosis
• Core behaviors that inspire day-to-day interactions
• Dedication to career growth and development of our team members through mentorship programs and defined growth paths 
• Virtual social and wellness events 

Who We Are

Digital Diagnostics Inc. is a pioneering AI diagnostics company on a mission to transform the quality, accessibility, equity, and affordability of global healthcare. We pursue our mission through the application of technology in the medical diagnosis and treatment process. The company, originally founded by Michael Abramoff, MD, PhD, a neuroscientist, practicing fellowship-trained retina specialist, and computer engineer, is led in partnership with co-founders, John Bertrand, and Seth Rainford. Digital Diagnostics’ first FDA De Novo cleared autonomous AI system, LumineticsCore™ (formerly IDx-DR), is already improving patient outcomes by detecting diabetic retinopathy (including macular edema) at the point-of-care.

Digital Diagnostics is paving the way for autonomous AI diagnosis to become a new standard of care, contributing to democratizing healthcare and closing care gaps. The company works closely with patient advocacy groups, federal regulators, and other quality of care and ethics-focused stakeholders to enable adoption of autonomous AI.  For more information and the latest news follow: https://digitaldiagnostics.com/

What We Believe 

At Digital Diagnostics, we’re doing “AI the right way” by building healthcare solutions that are safe, equitable, and accessible. We’re not only building a platform; we’re also building a community that emulates these values. We believe that inclusion and equity in healthcare start with a community of collaborators that celebrates human differences including race, ethnicity, gender, age, sexual orientation, human need, veteran status, political affiliation, and religion. We value what makes each person unique and create a place for everyone to thrive as we build towards shared goals. We’re committed to continuous learning and are striving to create a principled workplace while continuing to impact the world around us.

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This position is located in Florida. We are not currently accepting applications for candidates located in countries outside of the U.S. Unfortunately, we are not able to sponsor an immigration case for employment at this time (for example, H-1B or other employment-based immigration cases).

No external agencies at this time, please.

Recently, there have been fraudulent employment offers sent to candidates on behalf of Digital Diagnostics. Please be advised that all legitimate offers will come directly from our official email domain (digitaldiagnostics.com) and will only be made after completing a formal interview process.

Here are some ways to check for authenticity:

• We do not conduct job interviews through non-standard text messaging or chat applications
• We will never request personal information such as banking details until after an official offer has been accepted and verified
• We will never request that you purchase equipment or other items when interviewing or onboarding

If you are unsure about the authenticity of an offer or if you receive any suspicious communication, please contact us at info@digitaldiagnostics.com.