Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.
JOB DESCRIPTION:
About Abbott
Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We are always looking towards the future, anticipating changes in medical science and technology.
Working at Abbott
At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will also have access to:
- Career development with an international company where you can grow the career you dream of.
- Free medical coverage for employees* via the Health Investment Plan (HIP) PPO
- An excellent retirement savings plan with high employer contribution
- Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
- A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
- A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
The Opportunity
This position works out of our Orlando location in the Abbott Heart Failure, Acelis Connected Health business. Our Heart Failure solutions are helping address some of the World’s greatest healthcare challenges.
As the VAD Equipment Specialist will work closely with the Inside Account Executive team to meet goals for new business and implement the commercial strategy.
Principle Responsibilities
- Ensures timely shipment of VAD peripheral equipment and correct documentation in digital solutions platform
- Tracks and assists with in-home preventative maintenance of VAD peripheral equipment for patients as directed by their managing HCPs
- Assist with implementation of consistent maintenance processes by account
- Supports documentation efforts aligned for timely billing of equipment revenue
- Provides feedback on digital enhancements and works to ensure processes connect with usage
- Identify/ present replacement equipment opportunities to commercial team
- Equipment Inventory Integrity
- Help Sr Manager Digital and Clinical solutions enhance digital solutions
- Assist with related special projects as required.
- Demonstrate consistency, proficiency, and accuracy in required self and staff use of Acelis Connected Health operating systems related to specific job function (including Salesforce.com, Concur, & Workday).
- Works with multiple cross-functional areas (Marketing, Sales, Clinical/Training, Operations) in planning and coordination of growth efforts and initiatives.
- Understands and adheres to business processes and procedures.
- Conduct management responsibilities in accordance with organization’s policies and applicable laws.
The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.
Principle Responsibilities
- Tolerance to ambiguity and ability to use effective problem-solving techniques
- Ability to grasp and understand business concepts and issues.
- Ability to use thinking and reasoning skills to solve problems.
- Ability to think in terms of abstract ideas.
- Ability to make critical decisions while following company procedures.
- Ability to communicate comfortably across all levels of the company and to tailor communication style depending upon the respective audience
- Ability to be goal oriented and results focused.
- Ability to mentor and lead staff to effectively meet deliverables and to continuously increase the value of their contributions to the benefit of the business.
- Ability to drive decisions but to gain consensus when appropriate to promote sustainable and accountable outcomes.
- Ability to use efficient time management skills.
- Ability to utilize the available time to organize and complete work within given deadlines.
- Ability to communicate both in writing & verbally clearly and concisely.
- Ability to influence others to perform their jobs effectively and to be responsible for making decisions.
- Ability to reason and communicate with others in a professional manner.
- Ability to organize and direct oneself and others effectively.
- Ability to organize and direct a project to completion through drive and initiative.
- Ability to attend job related courses & seminars as required, to perform effectively in current position.
- Ability to use equipment that is relevant to job functions and requirements.
Required Qualifications
- Bachelor’s Degree and/or related experience
- Overnight travel required (<10%)
Preferred Qualifications
- Familiar with SFDC
- Strong analytics
Physical Requirements
- Must be able to work at a computer workstation for extended periods of time
- No lifting over ten pounds required without assistance
Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.
The base pay for this position is
$24.50 – $49.00/hour
In specific locations, the pay range may vary from the range posted.
JOB FAMILY:
Customer Service
DIVISION:
HF Heart Failure
LOCATION:
United States > Orlando : 30 S. Keller Road
ADDITIONAL LOCATIONS:
WORK SHIFT:
Standard
TRAVEL:
Not specified
MEDICAL SURVEILLANCE:
Not Applicable
SIGNIFICANT WORK ACTIVITIES:
Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)
Abbott is an Equal Opportunity Employer of
Minorities/Women/Individuals with
Disabilities/Protected Veterans.
EEO is the Law link - English:
http://webstorage.abbott.com/common/External/EEO_English.pdf
EEO is the Law link - Espanol:
http://webstorage.abbott.com/common/External/EEO_Spanish.pdf