Summary
Increase referrals for orthotic & prosthetic patients by developing and executing strategies to cultivate strong relationships with referral sources in respective territory.
Essential Functions
Demonstrate excellent interpersonal skills with the ability to interface with patients, physicians, and coworkers in a tactful, informed, and patient service-oriented manner.
Establish, foster, and grow relationships with current and potential new referral sources including physicians, healthcare organizations, assisted and skilled nursing facilities, hospitals, rehabilitation clinics and allied health professionals.
Conduct comprehensive office calls with providers by developing relationships with referral coordinators, MA’s, nurses and front office staff. Complete a minimum of 5-7 face to face meetings and interactions a day with referral sources.
Display and communicate strong understanding of the company’s clinical products and services therefore creating brand awareness and competitive differentiators in the market.
Exhibit understanding and implementation of the beginning to end referral process to effectively communicate and sell clinic’s specialized patient experience and desired outcomes to ensure retention and growth.
Attain market research and data from corporate software platforms to identify new referral resources and create market initiatives for assigned clinics.
Utilize and implement CRM data, practice management systems, referral tracking programs and daily call logs to effectively manage and grow territory referrals. Record all meeting interactions in data management system within 3 business days of occurrence.
Collect referral data by analyzing trends, market research, target patient populations, competition and referral opportunities.
Categorize accounts based on importance and opportunity/decile to properly allocate time and resources in the field. Perform all in field duties 4 days a week with 1 allowing for administrative duties. Organize, structure, and implement weekly/monthly routing schedules in territory.
Coordinate educational in-services, lunches, and meetings with referral sources’ office staff to provide education on products, new clinical developments, patient education, and clinical resources. Schedule 1-2 lunches/events with referral sources weekly to maintain and create strong referral relationships.
Research and attend numerous outreach opportunities including educational seminars, functions, social and community events and other platforms to provide patient education and brand awareness.
Utilize marketing collateral to educate referral sources regarding benefits of products, new advancements in pipeline, services, and clinical staff/support.
Collaborate closely with the clinic’s operations team to ensure seamless coordination of patient referrals and progress tracking therefore facilitating positive patient outcomes and reinforcing clinic’s commitment to delivering exceptional care.
Attend weekly meetings with clinical staff and regional leader regarding patient status and growth progress in assigned territory. Provide continuous feedback to the clinic’s operations team regarding the needs of referral sources and patients.
Deliver quarterly and monthly reviews to leadership, providing comprehensive analyses of referral growth, market opportunities, competitor information/locations, areas of growth, and quota attainment to inform strategic planning and decision-making.
Manage and submit weekly mileage and expense reports in a timely manner, ensuring compliance with company policies and procedures.
Competencies
Must demonstrate a deep understanding of referral-based sales and exhibit strategic and analytical capabilities.
Leadership capabilities to drive positive outcomes with an entrepreneurial growth and change management mindset.
Strong commitment to ethical conduct, problem-solving abilities, and exceptional communication skills.
Proficient in technological resources including data management systems, excel, power point, and CRM platforms to effectively manage and analyze data to maximize referral growth.
Work Environment
This position is a field-based position that encompasses weekly meetings with respective assigned clinics.
Physical Demands
The employee is regularly required to speak, communicate, and interact with clinical and hospital staff. The employee is required to stand, walk, and drive a motor vehicle.
Qualifications
Bachelor’s Degree
Seasoned executive with 3-5 years or more of medical sales experience consisting of medical device, hospital, or referral-based sales experience. Proven and documented success growing and cultivating a territory, with quarterly and or monthly quota achievement.
Preferred experience in orthotics & prosthetics (O&P) or relevant related healthcare field.
Self-starter that is performance driven and exhibits a team player approach to achieve desired results with a “roll up your sleeves” attitude.
Proficient in Microsoft Office, Outlook, Word, Excel, and CRM databases. Must be able to compile and present power point presentations reflecting numerical data and strategic initiatives.
Strong interpersonal, communication, collaboration, and oral skills to foster, grow and maintain relationships.
Ability to travel independently and manage own schedule efficiently.
The US base salary range for this full-time position is $64,774 - $X80,006 + bonus + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits.
Benefits we offer:
Referral Bonuses
Paid Sick and Vacation time
We provide a flexible work environment to offer work/life balance
401(k) plan with company match
Medical, dental, and vision insurance
Wellness Program - Save up to 30% in your medical premiums
Company Paid Life Insurance
Affordable Short- & Long-Term Disability Insurance
Affordable Accidental and Critical Illness Insurance
10 Paid holidays
Give Back Program – Paid time off to Volunteer
Tuition Reimbursement
Annual Performance Reviews
And Much More…
Embla Medical is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best available individual in every job.
Embla Medical's equal opportunity policy prohibits all discrimination (based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical disability, mental disability, military service, pregnancy, child birth or related medical condition, actual or perceived sexual orientation, or any other consideration made unlawful by local laws around the world).
Embla Medical is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all individuals involved in the operations of Embla Medical and prohibits discrimination by any employee of Embla Medical, including supervisors and co-workers.
Important Warning: Beware of fraudulent recruiters impersonating our company. Please take extra caution when asked for any sensitive personal information, such as social security numbers or bank account details. We will never ask you for any form of payment during the recruitment process. Please make sure you refer to our official website.