Clinical Specialist
IvwatchWe’re looking for a Clinical Specialist in Newport News, VA. As a member of the clinical support team, you are responsible for providing clinical and technical expertise and support of the sales process to colleagues, current customers and/or new customers.
Your responsibilities as the Clinical Specialist will include:
Acquire the knowledge and become a SME of ivWatch, it’s products, iv infusion and vascular access practice
Provide educational training, clinical process, and procedures ranging from one-on-one sessions to group facilitation across all clinical settings and facilities
Integrate into all accounts, builds trust and relationships, and establish strong rapport with customers. Nurture the existing KOL relationships and build new KOLs
Provides medical professionals with sales support, information, and training on the use of ivWatch products through staff education, in-services, and technical troubleshooting
Use clinical expertise to identify customer training and in-service needs with the goal of increasing customer usage with regular ongoing support
Develop and maintain an in-depth knowledge of assigned accounts and customers
Conducts evaluations, implementations and ongoing support within all accounts.
Provides sales support, clinical in-services, training, and guidance to current or potential customers.
Maintains positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors.
Attend trade shows where new products and technologies are showcased and conferences to meet other sales representatives and clients and discuss new product developments
Comply with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, Company policies, operating procedures, processes, and task assignments
Maintains positive and cooperative communications and collaboration with all levels of employees and customers
Document all activities, communications, and planned activities in the company’s CRM and update it daily
To be a successful candidate, we look for:
Bachelor's degree in nursing or equivalent with an R.N. designation
Strong clinical and industry background with an in-depth understanding of iv IV therapy
Teaching and technical device training education experience
Ability to positively represent company and build strong relationships
Excellent organizational, time management and prioritizing skills
Excellent interpersonal, mentoring, verbal, written and presentation skills
Demonstrated capability of building strong working relationships with internal/external customers
Ability to work an unpredictable schedule that may occasionally change on short notice due to schedule changes or delays
Accustomed to tight deadlines and managing multiple tasks with a strong sense of urgency
Self-motivation, taking on additional responsibilities without being asked and managing priorities with minimal supervision
Willing to work the hours needed to complete the tasks and travel extensively, approximately 60 - 75% of time as needed