At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
A Day in the Life
Medtronic is seeking a Diabetes Clinical Educator (DCE) to provide individual or group training, diabetes education, and follow up for all patients on current Medtronic products and technologies. This individual will ensure optimum patient outcomes by training on an array of Medtronic diabetes products to ensure appropriate therapy settings and continuation of care. The DCE works closely with the Clinical Territory Manager under the direction of the District Clinical Manager and will provide training and education across multiple territories.
The Diabetes Operating Unit focuses on improving the lives of those within the global diabetes community. As a business, we strive to empower people with diabetes to live life on their terms by delivering innovation that truly matters and providing support in the ways they need it. We’re committed to meeting people with diabetes where they are in their journey, always with an aim to make their lives easier. Our portfolio of innovative solutions are designed to provide customers greater freedom and better health, helping them achieve better glucose control, while spending less time managing their disease.
This is a field based position which will support our Little Rock North area. The expectation is to be in the field several days/week.
- Sets up and facilitates individual and group education, in-person and/or virtually on the portfolio of Medtronic’s diabetes products
- Facilitates webinars, conference calls, or other computer-based training offerings
- Provides ongoing patient educational support
- Proactively makes educationally focused outbound calls to patients at risk for therapy attrition with the overall goal of recapturing lost patients or directing them to an educational event
- Submits training documents that are accurate and legible within 48 hours of completing the training session
- Coordinates with territory teams on therapy changes, CareLink files, and other patient related topics so territory teams may follow up with HCP
- Plans group trainings in alignment with territory teams and district quarterly training goals
- Supports training events including location, set up, attendee invitations, facilitation, and follow up with patients after training events
- Proactively shares in the district and territory teams planning sessions
Must Have: Minimum Requirements
To be considered for this role, please ensure the minimum requirements are evident on your resume.
An Associate’s Degree and 2 years of clinical experience, or Bachelor’s Degree and 0 years of experience required
A valid registered license in one or more of the following fields:
- Registered Nurse (RN)
- Registered Dietitian (RD)
- Physician Assistant (PA)
- Nurse Practitioner (NP)
- Pharmacist
Nice to Have
- Certified Pump Trainer or experience training customers on insulin pumps
- Certified Diabetes Educator (CDE) / Certified Diabetes Care And Education Specialist (CDCES)
- Bilingual (Spanish) is strongly preferred for some areas of the country
- Ability to work evenings, weekends, or on call periodically
- Comprehensive knowledge of the diabetes disease state and experience training/educating patients on Medtronic products and technologies
- Experience as a Certified Product Trainer for minimum of 1 year
- Experience with Zoom, Excel, Word, and PowerPoint
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
Salary ranges for U.S (excl. PR) locations
(USD):$73,000-$81,000
In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. Learn more about total rewards here.
The provided base salary range is used nationally (except in certain CA locations). The rate offered is compliant with federal/local regulations and may vary by experience,
certification/education, market conditions, location, etc.
In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals.
Medtronic benefits and compensation plans
About Medtronic
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 90,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here.
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
At Medtronic, most positions are posted on our career site for 3-7 days.