(M/W) Clinical Specialist

We are looking for talents who are enthusiastic, passionate, creative but above all like-minded: abiding by the highest standards, honest and committed to everything you do. Expect to be challenged: we are creating things that nobody has ever done before. Expect to have to work hard and fast: we are testing and learning as we go. Expect to aim for perfection: after all, we are breaking ground with high technology exoskeletons.

Are you ready to push the limits?

Reporting to the Customer Care Manager, the Clinical Specialist will be in charge of demos, managing clinical operations, contributing to the development, training, and support of the Wandercraft Atalante and personal exoskeleton technology. The clients include physicians, institutions (hospitals, rehabilitation facilities, etc.,) allied health professionals, neurological rehabilitation therapists and patient support groups.

The Clinical Specialist will also be responsible for coordinating the development of clinical content for marketing and clinical education, assist in monitoring clinical trials, clinical training, and clinical education. The Clinical Specialist will start by spending significant amount of time in Wandercraft Headquarters in France training, before being full time deployed in the US.

Responsibilities:

Customer support

• Lead the training sessions (initial and continuous) of our device with the users,

• Accompany the rehabilitators in the integration in current clinical practice,

• The possibility of conducting therapeutic sessions with patients of all types of pathology,

• Develop training materials, tutorials, usage scenarios and associated documentation for users,

• Capitalize on the use of our exoskeletons in the field and share the best practices observed,

• Manage and follow up on clinical requests related to the use of the device, in conjunction with the Quality/Regulatory and Clinical teams,

• Share user feedback (functionalities, ergonomics, patient feedback, etc.) with internal teams (R&D, Marketing, etc.) to contribute to the continuous improvement of our exoskeleton,

• Organize live remote to support therapeutic teams

• Discussing and advising on the Atalante use program, with adapted exercise proposals,

• Share information on usage and best practices.

• Develop and maximize clinical skills and educational knowledge of neurological rehabilitation and the operation of all Wandercraft -technologies.

Commercial & marketing support

• Assist the marketing team in creating content and organizing the presence of local and national media.

• Conduct Demos: Showcasing the capabilities of Atalante and future personal exoskeleton

Patients support

• Provide the best possible patient experience & sessions (in Wandercraft’s own Walk Center).

Clinical support

• Build collaborative and consultative relationships with neuromuscular rehabilitation network and patient support groups within assigned territory.

• Assist clinical team in relationships with rehab team working on use cases

• Conduct educational in-services and webinars to potential referral sources through formal presentations.

• Conduct educational presentations to patient support groups and at professional meetings.

• Assist in program development and treatment protocols to enhance clinical usage of the Wandercraft technologies post sales and training.

• Support and attend local and national professional/patient meetings as requested.