Principal Clinical Specialist, Cardiac Ablation Solutions - Charlotte, NC
MDU Medtronic USA
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
A Day in the Life
Provide technical, educational, clinical and sales support to assist the Region in meeting Cardiac Ablation Solutions sales and customer service objectives.
CAS seeks collaborative candidates who are patient-centric, passionate, and who represent the same wide variety of life experiences as our patients. We look for candidates who will meet our customer expectations by striving without reserve for the greatest possible reliability and quality in our products, processes and systems by being accountable, having a voice, and taking action.
This is a field - based role.
Responsibilities may include the following and other duties may be assigned:
Primary Responsibilities
Technical Support / Clinical Support
Represents Medtronic CAS during ablations procedures to provide troubleshooting and other technical assistance
Receives technical inquiries by customers. Researches solutions to questions or problems (e.g., Catheter, Console, Generator support)
Educational Support
Educates and trains physicians, hospital personnel and office staff on technical matters relating to AFS products and related procedures.
One-on-one training sessions
In-service education programs
Seminars and/or outside symposiums
Assists RM and field training department in educating/training new Clinical Specialists and Account Managers
Provides training and resources for hospital staff to enable them to conduct training for their personnel
Sales Support
Updates sales representatives concerning procedure. Immediately notifies Account Manager regarding issues or problems requiring follow-up
Serves as effective Medtronic CAS representative to physicians and support staff regarding Medtronic CAS products, service and support
Promotes the safe and effective use of Medtronic CAS products and related procedures
Understands national, regional and territory sales objectives. Works in partnership with Account Manager to achieve exceed goals
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
We seek out and hire a diverse workforce at every level: We need fresh ideas and inclusive insights to continue to be an innovative industry leader —that’s why we make it a point to seek out, attract and develop employees who are patient-centric, passionate, and who represent the same wide variety of life experiences as our patients.
To learn more about Inclusion & Diversity at Medtronic Click Here
Required Qualifications
High School diploma PLUS a minimum 11 years of work experience in healthcare within an EP, Cath Lab setting or sales in cardiac field
OR
Associate degree PLUS a minimum of 9 years of work experience in healthcare within an EP, Cath Lab setting or sales in cardiac field
OR
Bachelor degree PLUS a minimum 7 years work experience in healthcare within an EP, Cath Lab setting or sales in cardiac field
IBHRE or RCIS or RCES Certification
Preferred Qualifications
Preference will be given to local qualified candidates and candidates with Medtronic experience
B.A./B.S. Degree in nursing, cardiovascular, life sciences, or technical discipline with minimum of four years’ work experience in cardiac field, hospital/clinic or sales
Pacing school/ATI-like training program in addition to BQs
Proven track record with technical training assignments
Experience in the cardiac catheter ablation field, EP lab, in a hospital/clinic or EP medical sales providing technical / clinical support
Additional Job Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Environmental exposure to infectious disease and radiation
Clinical Specialists are required to be within their assigned territory each day to be available as unscheduled needs arise
Clinical Specialists will on occasion be required to travel outside of their assigned territory and possibility overnight
Must have a valid driver’s license
Ability to freely move throughout the facility, use a phone, keyboard and mouse, visually able to interact with personal computers
Clinical Specialists are required to be within their assigned territory each day to be available as unscheduled needs arise. Clinical Specialists are periodically required to work weekends, evenings and nights.
Must be able to stand/sit/walk for 8 hours a day
Must have a valid driver's license and active vehicle insurance policy. In addition, your driving record will be reviewed and will be considered as part of your application. Must be able to drive approximately 50% of the time within assigned territory and may require overnight travel.
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals.
Medtronic benefits and compensation plans
About Medtronic
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 90,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here.
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.