At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
The primary focus of this role will be to provide support for the global training and education team and support/enhance the onboarding experience of new hires joining the US PVH field. Primary role responsibilities include, but are not limited to:
Provides onboarding administrative support to US new hire field roles and hiring managers
Hosts New Hire Welcome Calls including a review of administrative and critical onboarding requirements
Supports check-in calls to address new hire questions and develops support tools, templates and resources to facilitate new hires onboarding
Coordinate onboarding/training sessions (in-person or virtual) with subject matter experts or assigned contacts related to sales operational programs for field administrative and territory needs (ie Sales Force, Tableua, Contracting, Compliance, etc)
Schedules and support New Hire Training Pathway Calls along with Training Specialists to communicate & review training requirements
Tracking of new hire on-boarding cadence, pathway & course completions.
Support the US Sales Enablement Director in coordination of programming, and supporting tactics, assignments
Support administrative needs of the Field Sales Trainer Program as directed by Global Training Team or the US Sales Enablement Director
In conjunction with sales training, US Sales Enablement Director and field leadership develop, maintain onboarding process and outline for manager roles (ie District Manager, Clinical Service Manager)
Manage course planning logistics for assigned programs, meetings such as attendee registrations, hotel arrangements, ground transportation, meals and other course related necessities prior to course facilitation
Manage expense reports and reconciliation of logistical programs costs to appropriate budgets
Maintain accurate training records and develop reporting templates and formats to provide visibility to metrics and summaries as requested
Provide general administrative support to the PVH training team, and the US Sales Enablement Director role in the areas of:
Develops and maintains MS Sharepoint Site, and communication templates for global training team
Identifies efficiencies and implementation of process improvements
Maintain team SharePoint sites, MS Team channels and communication templates
Maintaining global training calendar
Printing of materials needed for training programs and internal team meetings
Training logistical support
Manage training-related communications to all attendees in preparation of, during and as a follow-up to training.
Maintain team outlook distribution lists including global training and education partners, Field Sales Trainers
Ensure any HCP engagements have an active consultant agreement, request tax forms, CV and other items needed to request consultant agreement.
Manage communications and payments for all faculty engaged to conduct training.
Must Have (minimum requirements):
High School diploma
Minimum of 4 years in a coordinator or administrative support role
Experience with Microsoft Office tools including Excel, Word, PowerPoint, SharePoint, Teams
Problem solving skills
Ability to handle multiple priorities and complete tasks/projects in accordance with stated deadlines
Experience with virtual meeting platforms (ie Zoom)
Nice To Have:
Associate or bachelor’s degree
Experience managing a learning management system (LMS)
Strong organizational skills
Accuracy and attention to detail
Excellent written and verbal communication skills
Self-motivated, flexible, quick learner
Experience working cross-functionally and collaboratively
Flexible and able to learn new technologies
Balanced use of independent action and collaborative problem solving
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).
The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).
Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.
Further details are available at the link below:
Medtronic benefits and compensation plans
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 90,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here.
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.