• Become subject matter expert in device and PQC training programs for program staff


• Provide advanced reimbursement support related to PA denials to improve patient care and outcomes


• Analyze data and provide recommendations for quality improvement initiatives


• Serve as a resource for nurse advocates regarding device troubleshooting


• Provide guidance and leadership on best practices when working with field nurse vendor


• Collaborate with program management to implement and improve adherence through program initiatives


• Keep up to date with product related research and emerging trends in disease state


• Perform other duties as assigned

This job might be for you if (must have requirements of the role):

• Detail oriented


• Professional telephone etiquette


• Self-awareness of your own emotions and the potential impact on others


• Basic computer knowledge


• Ability to multitask effectively


• Ability to recognize emotions and their effects


• Sureness about self-worth and capabilities


• Manage disruptive impulses


• Maintain standards of honesty and integrity


• Takes responsibility for performance


• Adapts and handles change with flexibility


• Is innovative and open to new ideas


• Achievement driven; constant striving to improve or to meet a standard of excellence


• Aligns with the goals of the group or organization


• Ready to take initiative and act on opportunities


• Be optimistic and pursue goals persistently despite obstacles and setbacks


• Be service oriented and anticipate, recognize and meet needs of others, including patients and care partners


• Clear and concise communication


• Positive attitude!

Requirements:

• Bachelor of Science in Nursing (BSN) degree preferred


• Minimum of 5 years of clinical experience in a healthcare setting


• Experience in training and leadership preferred


• Knowledge of reimbursement protocols, policies, and procedures including Utilization Management Guidelines and review of PA/Appeal Denials preferred


• Excellent communication and interpersonal skills


• Strong analytical and problem-solving skills


• Ability to work independently and as part of a team


• Ability to prioritize tasks and manage multiple projects simultaneously


• Proficient in Microsoft Office


• This is an office-based position, the ability to sit for extended periods of time is necessary


• All employees working onsite in a PharmaCord facility are strongly encouraged to be vaccinated against COVID-19


• We are located in Jeffersonville, IN. You must be willing to work in this location; PharmaCord does reimburse for tolls if applicable, at the frequent user rate. This rate is applied after 40 trips per month (valued at $655.20 per year)

Physical Demands & Work Environment:

• While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit for long periods of time, use hands to type, handle or feel; and reach with hands and arms. Must be able to type 35 WPM with 97% accuracy. 


• Although very minimal, flexibility to travel as needed is preferred.


• This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, etc. 

Once you land this position, you’ll get to enjoy:

• Company paid Short-term Disability (STD)


• Increased competitive 401(k) company match up to 4%


• Affordable Medical, Dental, and Vision benefits - PharmaCord covers 75% of Medical Premiums for our employees
  
  
  
  • PharmaCord has not increased healthcare premiums in the past 4 years
  
  
  • NEW! Concierge Medical Clinic free of cost for those enrolled in a PharmaCord medical plan (including dependents)
  
  
  • Wellness discounts of up to $260 per year for participation in wellness program
  
  
  
  


• Annual HSA employer contribution


• Company paid and voluntary Life Insurance options


• Voluntary Life, AD&D and Long-Term Disability Insurances


• Paid Parental Leave of Absence


• Wellness and Employee Assistance Programs


• PTO benefits, flex days and paid holidays


• Employee Referral Program


• Ambassador Program


• Tuition reimbursement program up to $5,000 per year

• Competitive starting pay rates


• Yearly merit increases


• Toll reimbursement program (valued at $655.20 per year)


• This role may be eligible for a hybrid schedule (50% in office, 50% remote). To qualify for a hybrid schedule, you are required to work a minimum of 6 months on-site at our headquarters location. You must show you've successfully completed training, are in good performance and attendance standing, and are consistently meeting KPI's as outlined within the program business rules.


• Multiple shift options between 8 AM and 11 PM Monday - Friday

• Working for PharmaCord - voted Best Places to Work in Kentucky for 2019 and 2021


• Work for a company that values diversity and makes deliberate efforts to create in inclusive workplace


• Opportunities for advancement with a company that supports personal and professional growth
  
  
  
  • PharmaCord has doubled in size over the last few years and expects to be over 1000 employees by the end of 2023 giving current employees first access to promotional opportunities
  
  
  
  


• A challenging, stimulating work environment that encourages new ideas


• Exposure to many learning and development opportunities


• Playing a crucial part in the lives of our patients, physicians, and pharmacies by enhancing the patient services experience


• Our new state of the art Headquarters building offering many amenities including collaborations spaces, outdoor dining, walking path, marketplace café, and more!