Senior Clinical Specialist CAS -Cleveland, OH
MDU Medtronic USA
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
A Day in the Life
Provide technical, educational, clinical and sales support to assist the Region in meeting Cardiac Ablation Solutions (CAS) sales and customer service objectives.CAS seeks collaborative candidates who are patient-centric, passionate, and who represent the same wide variety of life experiences as our patients. We look for candidates who will meet our customer expectations by striving without reserve for the greatest possible reliability and quality in our products, processes and systems by being accountable, having a voice, and taking action.
* As this is a field based role, there may be up to 80% travel within the assigned territory. Must have a valid driver's license and active vehicle insurance policy. In addition, your driving record will be reviewed and will be considered as part of your application, and you will need to produce or obtain an auto insurance policy. *
*Clinical Specialists are required to be within their assigned territory each day to be available as unscheduled needs arise. Clinical Specialists are periodically required to work weekends, evenings and nights. *
To find all CAS Clinical Specialist roles available please use #cascs in the key word search at Medtronic Careers
A DAY IN THE LIFE: POSITION RESPONSIBILITIES:
Technical Support / Clinical Support
Represents Medtronic CAS during ablations procedures to provide troubleshooting and other technical assistance
Receives technical inquiries by customers. Researches solutions to questions or problems (e.g., Catheter , Console , Generator support)
Educational Support
Educates and trains physicians, hospital personnel and office staff on technical matters relating to CAS products and related procedures
One-on-one training sessions
In-service education programs
Seminars and/or outside symposiums
Assists RM and field training department in educating/training new Clinical Specialists and Account Managers
Provides training and resources for hospital staff to enable them to conduct training for their personnel
Sales Support
Updates sales representatives concerning procedure. Immediately notifies Account Manager regarding issues or problems requiring follow-up
Serves as effective Medtronic CAS representative to physicians and support staff regarding Medtronic CAS products, service and support
Promotes the safe and effective use of Medtronic CAS products and related procedures
Understands national, regional and territory sales objectives. Works in partnership with Account Manager to achieve exceed goals
MUST HAVE - BASIC QUALIFICATIONS:
IN ORDER TO BE CONSIDERED FOR THIS POSITION, THE FOLLOWING BASIC QUALIFICATIONS MUST BE EVIDENT ON YOUR RESUME
High School diploma PLUS a minimum 8 years of work experience in healthcare within an EP, Cath Lab setting or sales in cardiac field
OR
Associate degree PLUS a minimum of 6 years of work experience in healthcare within an EP, Cath Lab setting or sales in cardiac field
OR
Bachelor degree PLUS a minimum 4 years work experience in healthcare within an EP, Cath Lab setting or sales in cardiac field
NICE TO HAVE - DESIRED/PREFERRED QUALIFICATIONS:
B.A./B.S. Degree in nursing, cardiovascular, life sciences, or technical discipline with minimum of four years work experience in cardiac field, hospital/clinic or sales.
Proven track record with technical training assignments.
Experience in the cardiac catheter ablation field, EP lab, in a hospital/clinic or EP medical sales providing technical / clinical support.
Ability to travel more than 75% of the time
Must have a valid driver's license and active vehicle insurance policy. In addition, your driving record will be reviewed and will be considered as part of your application
PHYSICAL JOB REQUIREMENTS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Environmental exposure to infectious disease and radiation
Clinical Specialists are required to be within their assigned territory each day to be available as unscheduled needs arise
Clinical Specialists will on occasion be to travel outside of their assigned territory and possibility overnight
Must have a valid driver’s license
Ability to freely move throughout the facility, use a phone, keyboard and mouse, visually able to interact with personal computers
Must be able to stand/sit/walk for 8 hours a day
Must have a valid driver’s license
Ability to travel up to 75%
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Learn more about our benefits here.
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals.
The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).
The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).
Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.
Further details are available at the link below:
Medtronic benefits and compensation plans
About Medtronic
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 90,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here.
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.