At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
A Day in the Life
The Vascular Clinical Specialist role will provide detailed technical support for vascular products and procedures to a wide range of clinical base including physicians, nurses and technicians. This individual will support sales representatives with coverage for critical cases, primarily focused on cases with physicians that require technical support on the safe and effective use of our products.
POSITION RESPONSIBILITIES:
- Provide clinical and technical support as well as education to Medtronic customers in vascular disease therapies. Product categories include but not limited to peripheral arterial disease, venous disease, embolization, carotid and fistula maintenance
- Educate and provide information regarding clinical results and the clinical efficacy of our full vascular bag portfolio
- Conducts regular calls to hospitals or clinics to support vascular sales, service and education objectives with high energy, product knowledge confidence to drive improved patient outcomes
- Promotes and establishes education of the company’s products and/or services with one-on-one training sessions, in-service education programs and support of conferences
- Receive direction from the Clinical Service Manager, District Sales Manager with collaboration from sales reps on case and technical support with physicians and staff
- Support district sales strategy: work with sales representatives and managers to achieve business plans. This may include inventory support, and technical case support
- Demonstrate flexibility in scheduling to be able to provide technical case support based on the needs of the customer, including short term notice
- Support all business activities including but not limited to training, PO collection and inventory management
- Conduct cycle counts of inventory at customer accounts. Assist with resolving discrepant inventory levels
- Lead efforts in accounts to obtain signed Consignment Agreements (CA) and Inventory Schedules (IS)
- Optimize return on invested inventory across the district. Reposition under-performing inventory to accounts with revenue growth opportunity
- Recommend and monitor inventory levels in alignment with customer segmentation and pricing & contract strategies. Coordinate and execute Phase-In and Phase-Out activities for product launches
- Support Area and District sales strategy; work with sales representatives and service leaders to achieve business plan
- Responsible for developing, building, and strengthening long-term relationships with stakeholders including key decision makers, customers and their staff, and administrators that drive business and therapy adoption
- Responsible for pursuing leads, assessing needs, and providing product services to maximize the benefits derived from Medtronic’s vascular products and/or services to understand and confirm customer needs, effectively engages, and overcomes customer objections
- Assess customer needs and feedback regarding new products and/or modifications to existing products and communicates to sales representative
- Partner with sales team and vascular field technician on inventory management initiatives
Qualifications - External
BASIC QUALIFICATIONS:
IN ORDER TO BE CONSIDERED FOR THIS POSITION, THE FOLLOWING BASIC QUALIFICATIONS MUST BE EVIDENT ON YOUR RESUME
- H.S. Degree and 6+ years’ work experience in healthcare, field sales support, personnel and performance management, project management, or work experience utilizing complex mathematics, mechanical concepts, science, or computing
- OR-
- Associate degree and 4+ years’ work experience in healthcare, field sales support, personnel and performance management, project management, or work experience utilizing complex mathematics, mechanical concepts, science, or computing
- OR-
- Bachelor’s degree and 2+ years’ work experience in healthcare, field sales support, personnel and performance management, project management, or work experience utilizing complex mathematics, mechanical concepts, science, or computing (or Bachelor’s degree with 2 years of military experience with honorable discharge in lieu of professional work experience)
NICE TO HAVE - DESIRED/PREFERRED QUALIFICATIONS:
- Thorough working knowledge of medical terminology, medical procedures, and the medical device industry
- Excellent customer service skills
- Excellent interpersonal, written and verbal communication skills
- Effectively build and maintain positive relationships with peers and colleagues across organizational levels
- Strong project management skills and experience coordinating programs
- Ability to coordinate/participate in numerous tasks/projects in a fast-paced environment in an organized manner while meeting deadlines
- Strong work ethic in accomplishing objectives of the position
- Expertise with Microsoft Outlook, Excel, Word and PowerPoint
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
Salary ranges for U.S (excl. PR) locations (USD):
Medtronic benefits and compensation plans
About Medtronic
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 90,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here.
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
At Medtronic, most positions are posted on our career site for 3-7 days.