Clinical Manager, TEG (West Region)

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Job Details

Job Summary:

Direct line manager for large clinical sales team and geography, consisting of 6-10 direct reports. Responsible for executing their onboarding and training with our training team and mentoring them in the field with customer activities by frequent field rides. Frequent communication with Regional Sales Directors on region strategy to effectively achieve sales targets, dealing with key decision makers and influencers, the incumbent is mainly responsible for developing and achieving sales activities geared to company’s sales goals.

Essential Duties:

• Directs 6-10 Clinical Sales Representatives on how to increase product usage at existing accounts and expand customer base and revenue through clinical education while ensuring customers are able to independently, safely and efficiently operate our products. Assist team members with large opportunity deals and combat competitive threats
• Participates in and assists in the development of clinical strategies in conjunction with cross functional areas such as marketing, sales, implementation services, etc.
• Assists and supports in the launch of new products to the market or existing products on to new markets.
• Orchestrates quarterly sales forecasting with each team member, communicating with regional sales director, and presenting to VP of Sales and Director of Clinical Sales.
• Provides accountability through leading monthly team calls, Quota Achievement recognition, and engaging in annual performance and mid-year reviews
• Work directly with each team member, each fiscal quarter, in their territory, providing feedback live and in writing within 1 week of visit.
• Orchestrate regional meetings with team and support content development/delivery at national meetings.
• Execute market development events in region and own/attend local and national tradeshows.
• Maintain tracking of individual direct report and regional performance against sales objectives and ensure accurate sales reporting and commission tracking.
• Leads promotional contests throughout year.
• Supports KOL development and speaker program participants from assigned region.
• Participate in quality-related activities.
• Understand competition and competitive landscape in existing territory, and convert to TEG business in existing accounts.
• Prospect and develop multi-level relationships (including C-level) within defined region
• Determines methods and procedures on new assignments and may coordinate activities of other personnel. Embodies leadership.
• Other duties as assigned

Supervisory Responsibilities: Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, training and developing employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Qualifications

Education

• Bachelors of Arts or Science (Required)
• Masters of Arts or Science or Business Administration (Preferred)

Experience:

• 8+ Years Industry or clinically related experience, preferably in complex medical devices and/or critical care environment - Required
• 5 years Haemonetics Clinical Specialists or other TEG Sales related role or Leadership position held in prior role
• Experience in training and development of clinical education and training programs within formal Field Trainer Role at Haemonetics.

• 1+ years management or leadership

Skills:

• ​Demonstrated written communication skills
• Strong verbal communication and listening skills
• Ability to convince and proven experience in driving products adoption.
• Effective interpersonal skills, Comfortable in interacting with clinicians at a high level and with a flair for developing customer relationships.
• Strong Project management skills and solid organization skills
• Leadership and Management Excellence
• Knowledge of hemostasis management and TEG required
• Strong technical/clinical aptitude to understand, train customers and users on products (including running the TEG® Analyzer, understanding application of results and manipulating the software).
• Top 50% President's Club rankings for two of three years, with a minimum of top 70% (preferred)

Physical Demands:

• Sitting; remaining in a seated position
• Standing; walking; reaching with hands and arms; and stooping, kneeling, crouching, or crawling.
• Lifting/moving up to 10 pounds.
• Keyboarding; entering text or data into a computer or other machine by means of a keyboard.
• Exposure to blood

Travel Expectations

Regular Domestic: 50-75%

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