Clinical Specialist
Summary
The Clinical Specialist is responsible for delivering professional clinical education to surgeons, advanced practice providers (APPs), operating room staff, and internal commercial teams to support safe, effective use of a proprietary surgical system. This role partners closely with sales personnel and faculty physicians to drive strong clinical outcomes through healthcare professional training, surgical case support, and related activities such as patient selection and case planning.
The Clinical Specialist also supports peer-to-peer education programs, assists with the development and management of physician and APP faculty, and contributes to continuous improvement of clinical training programs. Additionally, this role participates in the clinical investigation of customer complaints and product performance issues and supports the development of training materials for both internal and external audiences.
Primary Duties and Responsibilities
Partner with sales personnel and healthcare professionals to support positive clinical outcomes through patient selection, product education, and intraoperative case support.
Provide training to physician offices and medical staff on patient education, product use, and procedural workflows.
Deliver clinical training to physicians through surgical case coverage, simulator-based training, and didactic education.
Plan, coordinate, and facilitate training programs, including logistics, agendas, content delivery, follow-up, and record management.
Support and manage physician and APP faculty relationships and training centers within the assigned area.
Maintain and strengthen professional relationships with healthcare facilities and their clinical staff.
Assist with training of internal sales personnel and distributors on procedural and case support best practices.
Support screening, contracting, onboarding, and training of new physician faculty members.
Participate in clinical evaluation of customer feedback, complaints, and product-related issues.
Contribute to the development and refinement of clinical training materials and programs.
Perform additional duties as assigned.
Responsibilities may occasionally extend beyond the primary assigned territory.
Required Qualifications and Skills
Bachelor’s degree required; preferred fields include biological sciences, clinical or health sciences, or engineering.
Minimum of 5 years of professional experience in clinical training, surgical support, or operating room–based roles.
Demonstrated clinical expertise with surgical or implantable medical devices; spine or complex procedural experience preferred but not required.
Experience training physicians in the operating room environment.
Strong organizational skills, professional work ethic, and ability to operate independently with minimal supervision.
Ability to lift and transport moderately heavy equipment (e.g., instrument sets, training systems, simulators).
Valid driver’s license with an acceptable driving record.
Ability to travel extensively (often exceeding 80%), including short-notice travel and occasional weekends.
Proficiency with Microsoft Word, Excel, and PowerPoint.
Willingness to work in environments involving surgical imaging equipment and, at times, cadaver-based training labs.