Clinical Specialist

Position Overview:

The Clinical Specialist leverages clinical expertise as an occupational therapist or physical therapist to support First Nation Group’s sales organization through product education, clinical training, and customer engagement. This role equips sales team members with the knowledge and resources necessary to effectively communicate product features, benefits, and clinical applications to the Department of Veterans Affairs (VA) customers.

The Clinical Specialist collaborates with sales teams during VA customer in-service visits and participates in First Nation Group’s Showcase Series to provide clinical education and demonstrate product value. This position serves as a clinical resource for internal teams and customers and does not involve direct patient care, evaluation, or treatment.

Responsibilities:

• Develop and deliver clinical education and product training to the sales team, enhancing their understanding of product functionality, clinical applications, and appropriate use within healthcare settings
• Serve as a clinical resource to sales team members, providing guidance and education related to product features, clinical considerations, and customer needs
• Collaborate with sales representatives to prepare for and participate in customer-facing in-service visits, particularly with VA healthcare facilities
• Support the development and delivery of educational presentations, product demonstrations, and in-service programs for VA customers and other federal healthcare stakeholders
• Participate in First Nation Group's Showcase Series, presenting clinical perspectives and product education to support customer awareness and engagement
• Translate clinical knowledge into practical, understandable information that supports sales team effectiveness and customer education
• Assist in the development and refinement of clinical education materials, presentations, product guides, and other resources used by the sales organization.
• Collaborate with internal stakeholders to identify clinical education opportunities, address knowledge gaps, and support ongoing sales team development
• Maintain current knowledge of relevant clinical practices, product capabilities, industry developments, and customer needs
• Provide feedback to sales leadership and appropriate internal teams regarding customer education needs, product questions, and opportunities to enhance training and educational resources
• Support the consistent and appropriate communication of product information, clinical applications, and product capabilities in accordance with company guidelines and applicable requirements
• Travel as needed to support sales team training, customer in-service visits, product demonstrations, and company educational events

Supervisory Responsibilities:

No supervisory responsibilities associated with this role.