Clinical Specialist - Organ Care System (OCS) Minneapolis

Job Description:

TransMedics was founded to address the unmet need for more and better organs for transplantation and has developed the Organ Care System (OCS) technologies to preserve organ quality, assess organ viability prior to transplant, and potentially increase the utilization of donor organs for the treatment of end-stage heart, lung, and liver failure. TransMedics’ National OCS Procurement (NOP) program was developed to maximize the utilization of donor organs in the US.

TransMedics has established NOP hubs across the U.S. to provide broad geographical coverage and facilitate national procurement of organs. Each launch point is equipped with OCS consoles, modules, and related equipment and supplies. The OCS Specialist I maximizes and supports the use of the OCS for organ retrieval and transport prior to, during and after transplantation. Team members will support cases within and beyond their home region

POSITION SUMMARY 

The OCS Specialist maximizes and supports the use of the OCS for organ retrieval and transport prior to, during and after transplantation.  

RESPONSIBILITIES 

This position is responsible for, but not limited to, the following: 

• Completion of rigorous hands-on training and OCS certification across all organ platforms at TransMedics’ training facility in Andover, MA. 
• Apply OCS knowledge during organ retrieval, preservation, transport, and assessment according to TransMedics protocols and policies. 
• When not on OCS call days, perform assigned tasks during standard working hours, either remotely from home or as assigned, including but not limited to: 

Managing inventory & shipments on a weekly basis 

Assist with Lab Trainings 

Participate in R&D activities in lab 

Assist with establishing launch points 

Participate in medical and scientific conferences and meetings (inside or outside the US) 

Communicate regularly with Organ Management Phone Support to relay real time updates while supporting ongoing OCS cases 

• Regularly communicate OCS utilization activities and users’ feedback 
• Annual recertification on all organ platforms 
• Timely submission of post case documentation and preparation/presentation of case reviews 
• (with support and review of senior colleague) following the use of the OCS 
• Provide customer support as needed (e.g. hospital in-services & refresher training) 
• Perform other TransMedics tasks and duties as assigned/required.     

MANAGEMENT RESPONSIBILITIES 

This position manages the following positions on a daily basis. 

• This position will not have management responsibilities. 

PHYSICAL ATTRIBUTES  

• Must be able to lift 75 lbs up and down stairs. 
• Must be fully vaccinated (and boosted, when eligible) against respiratory viruses including but not limited to Influenza and COVID-19. The Company provides legally required accommodations to this requirement where an accommodation can be provided without posing an undue burden to the Company. However, given that the vaccination requirement is often a condition to our work at hospitals, and being on-site at hospitals is an essential function of the position of an OCS Specialist, there are limits on our ability to provide accommodations that do not pose an undue burden to the Company.     
• Ability to work on call 24 hours per day, 7 days per week, for 15 days per month (including holidays/weekends) 
• Ability to fly domestically to clinical sites within and outside of home regions to perform OCS support as assigned. 

MINIMUM QUALIFICATIONS 

• BSN or BS degree in combination with equivalent medical experience, with 2+ years’ experience in ICU, ECMO, Cath Lab, OR, Transplant, and ED. 
• Must live within a 60 minute commute of the Hub.

PREFERRED QUALIFICATIONS  

• Proficiency with Microsoft Office Suite and virtual meeting platforms 
• Highly flexible and willing to support sites as needed within and across regions 
• Detail oriented with strong organizational skills 
• Strong problem-solving skills 
• Outstanding interpersonal and communication skills; able to work collaboratively and build 
• rapport with internal and external contacts 
• Excellent customer interaction skills 
• Works calmly and professionally under pressure 
• Enthusiastically works in a fast-paced environment while managing multiple tasks 

Every Organ Wasted is a Life Not Saved.

TransMedics is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, marital status, age, disability or protected veteran status, or any other characteristic protected by law. We are committed to creating an inclusive environment for all employees.