Global Medical Education and Content Development Manager – SPM Shoulder and Hip (Andover, MA)

Life Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living.

The Global Medical Education Content Development Manager plays a critical role in leading the development of high-quality, engaging educational content tailored for a global audience. This individual will combine expertise in content development, digital learning platforms, and customer engagement to deliver impactful learning experiences that align with global business, medical education and marketing strategies.

• Be the subject matter expert in shoulder and hip specialties in SPM globally

• Lead development of Global Sports Medicine (SPM) shoulder and hip educational pathways in line with franchise strategy

• Collaborates with cross functional partners to conduct needs analysis to define shoulder and hip learning pathways and update strategic content

• Initiate measurement of training effectiveness and adoption for shoulder and hip repair

• Drive consistent global communication

What will you be doing?

Medical Education and Product Training

• This role is the lead and main point of contact for all internal/external aspects of global medical education for the SPM shoulder and hip procedures and products

• Develops global education strategies that support key business initiatives and product launches and drives product adoption and standard of care

• Develops SPM shoulder and hip procedures and product educational pathways in line with franchise strategy and with interactive adult learning principles

• Identifies needs and collaborates on the development of programs inclusive of didactic, skills training, and online learning for all customer segments at multiple levels of complexity for SPM shoulder and hip procedures and products

• Maintains comprehensive knowledge of references for clinical research, strategic content and evidence that supports key marketing messages for SPM shoulder and hip portfolio

• Maintains comprehensive product knowledge and procedural steps in understanding for S+N SPM shoulder and hip portfolio

• Measures, maintains and communicates learnings with S+N Marketing and Medical Education partners to refine learning pathway and update strategic content

• Will lead the global medical education strategy and asset development needs for new product launch initiatives

• Will lead the global digital education strategy for SPM knee foot and ankle procedures and products

• Works cross functionally and cross franchise to expand the educational reach and maximize product adoption of online education for the SPM shoulder and hip procedures and products

• Partners with cross functional teams to explore and contribute to due diligence with innovative Medical Education Technologies and Solutions fitting the SPM shoulder and hip procedures and products

• Strong knowledge of and supports Medical Education with the key Global SPM shoulder and hip scientific societies

• Collaborates with SPM shoulder and hip KOL’s regarding procedures and products to support the global educational strategy, including establishing learning pathways

Relationship Development

• Consults cross functionally to identify the SPM shoulder and hip procedures and products based on global Medical Education needs

• Consults cross functionally and globally integrates digital education into the learning pathways of customers

Compliance, Ethics, and Communication

• Embraces Smith & Nephew Business ethics, adheres to stated corporate compliance policies, represents Smith & Nephew appropriately at all times, and holds direct reports to the same standards

• Exhibits professionalism with Senior Leadership, marketing peers, direct reports, and all other internal and external customers

• Communicates effectively and professionally regarding portfolio performance and recommendations of business strategies with Senior Leadership Team, cross functionally and cross franchise

What will you need to be successful?

• Education:

  • Bachelors degree in an education, health related or business-related discipline required

  • Post Graduate degree preferred

• Experience:

  • Minimum 5-8 years’ experience in medical education or health related field in the medical device industry or field

• Experience in content development and digital medical education

• Proven track-record of cross functional alignment and successful project execution experience collaborating with and delivering amongst a highly matrix environment

• Experience in working in a variety of delivery methods such as digital learning, classroom, virtual and blended learning

• Knowledge of adult learning principles and application in education settings

• Strong presentation skills

• Highly effective interpersonal skills and the ability to develop relationships with internal and external customers

• Ability to adapt and respond to internal & external customer needs

• Pragmatic problem-solving skills and critical thinking skills

• Excellent influencing, negotiating and conflict resolution skills

• Strong project management skills and attention to detail (planning, prioritization, objective setting, and implementation)

• Personal integrity

• Pro-active and positive approach to teamwork

• Flexible “can do” attitude, adaptable to change

• Seeking continual improvement

• Self-starter, ability to work autonomously

• Excellent written and verbal communication skills

• High level competency in planning and organization

• Advanced Microsoft office proficiency

• Prepared to work flexible hours

• Experience in working with diverse cultures

• Travel Requirements: +/- 40% travel

You. Unlimited

We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve.

Inclusion, Diversity and Equity- We are committed to welcoming, Celebrating and Thriving on Diversity, Learn more about Employee Inclusion Groups on our website (https://www.smith-nephew.com/ ).

Other reasons why you will love it here!

• Your Future: 401k Matching Program, 401k Plus Program, Discounted Stock Options, Tuition Reimbursement
  Work/Life Balance: PTO, Paid Holidays, Flex Holidays, Paid Community Service Day

• Your Wellbeing: Medical, Dental, Vision, Health Savings Account (Employer Contribution of $500+ annually), Employee Assistance Program, Parental Leave, Fertility and Adoption Assistance Program

• Flexibility: Hybrid Work Model (For most professional roles)

• Training: Hands-On, Team-Customized, Mentorship

• Extra Perks: Discounts on fitness clubs, travel and more!

Smith+Nephew provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.