Pharmacy Clinical Specialist

About SiteLabs

SiteLabs is an early-stage, technology-forward company transforming independent pharmacies into trusted community access points for wellness screenings, clinical trials, and patient navigation. We partner with health systems, pharma sponsors, and CROs to improve patient access and health outcomes. We believe the independent pharmacy is one of the most underutilized assets in the American healthcare system, and we are building the infrastructure to change that.

Our vision is a future where independent pharmacies practice at the top of their license, where pharmacy staff make a measurable impact in their communities, generate meaningful non-prescription revenue, and play an active role in advancing clinical research. If you are a pharmacy professional who shares that vision, this role was built for you.

About the Role

This is not a traditional pharmacy role. The Pharmacy Clinical Specialist sits at the intersection of pharmacy operations, clinical research, and community health. It is a unique, tech-forward position and one of the most exciting opportunities available to pharmacy professionals today.

You will be the boots-on-the-ground leader responsible for onboarding, activating, and driving the ongoing success of independent pharmacies participating in SiteLabs' clinical trial recruitment and wellness screening programs. You will work both in person and virtually, traveling to pharmacy locations to stand up programs and train staff, then supporting pharmacies remotely through virtual check-ins, performance monitoring, and data-driven coaching.

A strong understanding of pharmacy management systems (PMS) and pharmacy dispensing data is essential. You will use that data to help pharmacies identify eligible patients, optimize workflows, and drive consistent recruitment performance across active clinical trials.

This position can be based anywhere in South Carolina, with SiteLabs' operations anchored in the Clemson, SC area. South Carolina independent pharmacies are the primary focus, though you will travel nationally to support program launches and activations in other states as the network grows.

Core Responsibilities

Program Onboarding

• Travel to independent pharmacy locations across South Carolina and nationally as needed to lead in-person onboarding, training, and go-live activation for clinical trial recruitment and wellness screening programs
• Train pharmacy teams on study protocols, patient identification workflows, PMS data utilization, documentation, and referral processes
• Ensure pharmacies are fully operational, compliant, and confident at program launch
• Be prepared for travel on short notice, as little as one week

Program Execution and Pharmacy Success

• Own the ongoing performance of assigned pharmacy sites post-launch
• Support pharmacies through a blend of in-person visits and virtual check-ins, monitoring recruitment activity, screening quality, and operational adherence
• Troubleshoot workflow gaps, retrain staff as needed, and ensure pharmacies are consistently executing programs correctly and efficiently

Technology and Data

• Leverage pharmacy management system data to help pharmacies identify eligible patients and optimize outreach
• Use SiteLabs' internal tracking and reporting tools to monitor site performance, flag issues early, and drive data-informed decisions
• Comfort with learning and working within new technology platforms is essential; this is a tech-forward role

Performance Management and Optimization

• Track and improve patient recruitment and screening metrics across assigned pharmacy sites
• Identify barriers to enrollment and implement practical solutions to improve outcomes
• Partner with pharmacies to drive consistent patient flow into clinical trials and wellness programs
• Provide structured feedback to internal SiteLabs teams on program performance and operational improvements

Ongoing Engagement and Field Support

• Conduct routine on-site visits to reinforce training, optimize performance, and maintain strong pharmacy relationships
• Deliver refresher training on protocols, compliance, and best practices
• Serve as a long-term partner to pharmacy staff, not just a trainer who shows up once

• Required: Experience as a Pharmacist or Certified Pharmacy Technician 
• Strong working knowledge of pharmacy management systems and pharmacy dispensing data
• Willingness and ability to travel frequently across South Carolina and nationally, including on short notice
• Comfortable working in both in-person and virtual environments
• Strong communication, training, and relationship-building skills
• Highly organized with the ability to manage multiple pharmacy sites, clinical trials, and programs simultaneously
• Comfortable operating in a fast-paced, early-stage environment where priorities shift and speed matters

• Salary of $55,000–$70,000, based on experience
• 401(k) with company match
• 4 weeks paid time off plus 10 paid holidays
• Equity participation
• Flexible work environment with the autonomy to make a national impact

This is a 6-month 1099 independent contractor position with the possibility of extension based on performance and business needs.