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Provide detailed technical support for Superficial Venous Interventions (SVI) products and procedures to a wide range of clinical base including physicians, nurses and technicians. Support sales representatives with customer product training and coverage for critical cases, primarily focused on cases with physicians that require technical support on the safe and effective use of our products.
To find all SVI Clinical Specialist roles available please use #evcs in the key word search at Medtronic Careers
POSITION RESPONSIBILITIES:
Product training for all potential audiences involved in the use and sales of the Closure System and VenaSeal including but not limited to: General & Vascular Surgeons, Cardiovascular Surgeons, Interventional Radiologists and other physicians treating venous disease.
Provide training on superficial venous ultrasound, the Closure System, Closure Fast, RFS, RFG2, VenaSeal, supporting supplies and materials required for our procedures, and products. This includes ultrasound in-services, product in-services, mock cases, case coverage, and participation in field employee training.
Provide case support as needed to drive business
Training and educating customers on our products and associated procedures. Work with physicians and lab/office staff in case selection process.
Resolve site customer complaints by investigating problems, developing solutions, preparing reports and making recommendations to management
Support territory sales strategy through partnership with sales, in-servicing and market development activities, inventory support, PO collection and technical case support
Demonstrate flexibility in supporting technical case coverage
Provide education and support to CVG sales and clinical counterparts on peripheral products and partner within the team and CVG to share and leverage best practices.
Participate in company sponsored training/educational offerings
Build and maintain technical knowledge and skill set
Provide regular feedback to Research and Development staff regarding product performance issues and possible product improvements.
Work closely with Sales team to develop site specific sales strategies to assist in selling Venous Vascular products in the United States to established accounts.
Assist in the development of new tools and tactics to increase the effectiveness of sales strategies.
Call points will include the hospital, surgery center and physician office as necessary.
Keep manager informed of changes in work schedule and/or workload.
Adheres to financial, regulatory, quality compliance standards and requirements
MUST HAVE - BASIC QUALIFICATIONS:
IN ORDER TO BE CONSIDERED FOR THIS POSITION, THE FOLLOWING BASIC QUALIFICATIONS MUST BE EVIDENT ON YOUR RESUME
High School Degree and 9+ OR Associate degree and 5+ OR Bachelor’s degree and 3+ years
NICE TO HAVE:
Ultrasound and/or Venous experience
Thorough working knowledge of medical terminology, medical procedures and the medical device industry.
Excellent customer service skills
Excellent interpersonal, written and verbal communication skills
Computer PC literate;
Expertise with Microsoft Outlook, Excel, Word and PowerPoint.
Effectively build and maintain positive relationships with peers and colleagues across organizational levels
Strong project management skills and experience coordinating programs
Ability to coordinate/participate in numerous tasks/projects in a fast-paced environment in an organized manner while meeting deadlines
Strong work ethic in accomplishing objectives of the position
Registered Vascular Technologist (RVT) Certification or Registered Vascular Specialist (RVS) Certification is helpful, but not mandatory
PHYSICAL JOB REQUIREMENTS:
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers
Able to lift 20 pounds
Extended periods of time doing computer-based work
Hearing, sight and speaking ability
Ability to use computers and CT reconstruction programing
Ability to travel extensively by car and plane. Must have valid driver’s license for state of residency and active vehicle insurance policy
Wear lead apron for long periods of time (2-3hrs on average)
Ability to operate a moving vehicle
Ability to work in Cath Labs or OR’s with radiation exposure
Ability to travel by car or plane with overnight stay up to 50- 75% of the time (geography variability)
Ability to conduct company business outside of the typical Monday through Friday, 8:00am to 5:00pm, work-schedule
Must have a valid driver's license and active vehicle insurance policy. In addition, your driving record will be reviewed and will be considered as part of your application
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
Learn more about our benefits here.
This position is eligible for a short-term incentive plan. Learn more about Annual Salary and Sales Incentive Plan (SIP) on Page 6 here
ENVIRONMENTAL EXPOSURES:
Infectious disease; radiation; blood borne pathogens
Must be able to wear all required personal protective equipment (PPE)
Ability to work in hospitals, surgical centers and physician offices
For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.
U.S. Work Authorization & Sponsorship
At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact. In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment.
Recruitment Fraud Alert
We are aware of phishing scams targeting job seekers. Please keep the following in mind:
Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses.
Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate.
If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments.
If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at AskHR@medtronic.com.
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).
The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).
The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).
Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.
Further details are available at the link below:
Medtronic benefits and compensation plans
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.