Principal Key Account Clinical Specialist, Acute Care and Monitoring (West)
Medtronic
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
A Day in the Life
Bring your clinical sales talents to a leader in medical technology and healthcare solutions. Rooted in our long history of mission-driven innovation, our medical technologies open doors. We support your growth with the training, mentorship, and guidance you need to own your future success. Join us for a career in clinical sales that changes lives
The Medical Surgical Portfolio strives to enable earlier diagnosis, better treatment, faster complication-free recovery, and enhanced patient outcomes through less invasive surgical solutions.
The Acute Care and Monitoring (ACM) business is working together with the global healthcare community to solve clinically meaningful problems, with technologies and solutions for blood oxygen management, respiratory compromise, and perioperative complications from hospital to home settings.
We are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role.
This role covers the western part of the United States and will be traveling 50-60% of the time including overnight.
A Day in the Life
As a Principal Key Account Clinical Specialist with our ACM Operating Unit (OU), you will enhance the clinical selling process by providing expert-level knowledge of Medtronic pulse oximetry, capnography, our multi-parameter wearable for continuous vital sign monitoring, and remote monitoring portfolio. You will be responsible for US Zone-based field sales support providing advanced level clinical expertise and leadership and will include top high level presentations, C-Suite level engagements, and attending hospital department and divisional meetings. You will drive hospital adoption and conversions of ACM technologies and market share gain working closely with regional and IDN sales teams as well as market development and sales leaders. This position is actively involved in both pre- and post-sale technology presentations and consultation; fostering elements, processes, and build champions in key accounts that result in successful product adoption and customer satisfaction/loyalty.
- Acquire and maintain expert-level knowledge of Medtronic Pulse Oximetry & Capnography Products.
- Develop and deliver educational forums to zone MCAS teams, collecting input from the teams, and building clinical acumen.
- Ability to perform advanced clinical technology presentations and scientific discussions on Medtronic ACM portfolio in designated key strategic accounts.
- Collaboratively manage the respective key accounts with the Account Exec and MCAS teams, building and maintaining clinical champion relationships.
- Able to handle multiple, complex tasks, prioritize, organize, and meet deadlines.
- Excellent communication and interpersonal skills while maintaining composure under pressure.
- Align with product marketing teams to support collateral material and programs for existing portfolio as well as new product launches to meet strategic goals.
- Attend regional, zone-based, or national meetings in support of corporate initiatives working with ACM marketing and sales training department as needed.
- Execute on New Product Launches focused on areas of responsibilities.
- Elevate MCAS team clinical acumen on various aspects of Medtronic ACM Products and Technology.
- Consultation and participation with local regional sales teams in the evaluation of new and existing products.
- Conduct demonstrations (side-by-side) and evaluations for Nellcor, Microstream, and wearable continuous monitoring technologies.
- Function as supporting contributor in HealthCast portfolio initiatives as directed.
- Creates and maintains a SFDC database of key account information, including Pipeline, account profiles, opportunities, and any other pertinent information. Performs special projects as requested.
Must Have: Minimum Requirements
- Bachelor’s degree required,
- Minimum of 7 years of experience as a licensed clinician (RN or RRT) in an acute care setting and/or healthcare industry experience in either field sales or clinical education.
Nice to Have
- Masters degree or higher desired
- Field sales/clinical experience in an acute care setting including ICU
- Experience in a team selling environment
- Medical capital and consumable sales experience
- Experience in patient monitoring in a variety of care settings (including adult, pediatric, or neonatal ICU)
- Advanced clinical and technical presentation experience to both small and large audiences
- Proficient in Salesforce.com, Sales Analytics and MS Office (including Word, PowerPoint, and Excel)
- Prior clinical research experience and/or scientific publication authorship
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals.
The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).
The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).
Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.
Further details are available at the link below:
Medtronic benefits and compensation plans
About Medtronic
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here.
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.