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Senior Marketing Operations Specialist

1020 Abbott Diabetes Care Inc
Full-time
On-site
United States > Alameda : 2601 Harbor Bay Parkway United States of America
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

JOB DESCRIPTION:

About Abbott

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to:

  • Career development with an international company where you can grow the career you dream of.

  • Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.

  • An excellent retirement savings plan with a high employer contribution

  • Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.

  • A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.

  • A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

This position is an onsite opportunity in the Abbott Diabetes Care Division. We are helping people with Diabetes lead healthier, happier lives. As a global leader in diabetes care, Abbott is constantly working to deliver the highest quality products and unwavering support to our customers. Consistent and accurate glucose monitoring is the foundation of any diabetes management plan, so we’re committed to continuous improvement in the way patients and professionals measure, track and analyze glucose levels.

As a Senior Marketing Operations Specialist, you will be responsible for overseeing the governance, execution, and continuous improvement of the Promotional Review & Approval process across the division. The role requires deep expertise in ad promotion review within medical devices, as well as the ability to influence senior stakeholders, drive process transformation, and implement scalable systems and tools that enhance compliance, speed, and operational efficiency. This is a key role within the Global Strategic Marketing (GSM) Marketing Operations organization. This is an onsite opportunity in Alameda, CA.

What You’ll Do

  • Manage the end‑to‑end review and approval process for promotional materials in Veeva Promo Mats, ensuring timely and compliant routing through the electronic review system.
  • Support the Center of Excellence by applying established MLR processes, policies, and best practices consistently across teams and markets.
  • Monitor electronic review cycles, track progress against timelines, and flag potential delays or issues that may impact approvals.
  • Collaborate closely with Regulatory, Medical, Legal, Marketing, and agency partners to maintain alignment, clarify requirements, and support efficient review workflows.
  • Review submission packages to confirm they meet required quality and compliance standards prior to circulation.
  • Assist with issue resolution and escalations by gathering details, coordinating with stakeholders, and helping maintain workflow continuity.
  • Support planning, scheduling, and execution of Live Review meetings, including preparing agendas, managing calendars, organizing expedited reviews, and documenting decisions and outcomes.
  • Communicate post‑review feedback, decisions, and required next steps clearly to all stakeholders.
  • Work with Marketing and cross‑functional teams to help ensure promotional assets progress efficiently through the review process while maintaining compliance.
  • Track approval metrics and contribute to reporting that supports visibility and informed decision‑making.
  • Assist Marketing and Regulatory teams with review coordination related to product launches, new indications, and labeling updates.
  • Contribute to prioritization and capacity planning efforts to help align review activities with business needs and timelines.
  • Provide training and guidance to marketers, agencies, and reviewers on MLR processes, system use, and operational best practices.
  • Participate in initiatives focused on process improvements, digital enablement, and operational efficiencies.
  • Support global alignment by contributing to divisional MLR processes, enhancements, and digital review solutions.

Experience You’ll Bring

Required

  • Bachelor’s degree or equivalent combination of education and relevant work experience.

  • 5+ years of relevant project management experience.

  • Direct experience and knowledge of Veeva Promo Mats, system, tools and capabilities within a regulated industry including extensive knowledge on how the tool supports the MLR review and approval process.

  • Strong understanding of project planning methods and hands‑on experience with project management tools.

  • Demonstrated ability to build trust with stakeholders, collaborate effectively across teams, adapt to ambiguity, and navigate challenging conversations professionally.

  • Strong influencing and relationship‑building skills.

  • Solid business and technical acumen with the ability to learn new systems quickly.

  • Excellent verbal and written communication skills with the ability to convey information clearly at all levels of the organization.

  • Ability to identify and resolve obstacles to keep work moving efficiently.

  • Proven problem‑solving and critical‑thinking capabilities.

Apply Now

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews.

Divisional Information

Medical Devices

General Medical Devices:

Our medical devices help more than 10,000 people have healthier hearts, improve quality of life for thousands of people living with chronic pain and movement disorders, and liberate more than 500,000 people with diabetes from routine fingersticks.

CRM

As a global leader in Cardiac Rhythm Technologies, we focus on innovative technologies that can improve the way doctors treat people with heart arrhythmias, or irregular heartbeats.

Diabetes

We’re focused on helping people with diabetes manage their health with life-changing products that provide accurate data to drive better-informed decisions. We’re revolutionizing the way people monitor their glucose levels with our new sensing technology.

Vascular

Abbott Vascular provides innovative, minimally invasive, and cost-effective products for treatment of vascular disease.

Neuromodulation

Our Neuromodulation business includes implantable devices compatible with mobile technology to help people who suffer from chronic pain and movement disorders. These non-opioid therapies allow us to provide interventional pain therapy to patients throughout the pain continuum.

Structural Heart

Structural Heart Business Mission: why we exist

Our business purpose is to restore health and improve quality of life through the design and provision of device and management solutions for the treatment of structural heart disease.

EP

In Abbott’s Electrophysiology (EP) business, we’re advancing the treatment of heart disease through breakthrough medical technologies in atrial fibrillation, allowing people to restore their health and get on with their lives.

HF

In Abbott’s Heart Failure (HF) business, we’re developing solutions to diagnose, monitor and manage heart failure, allowing people to restore their health and get on with their lives.

Diagnostics

We’re empowering smarter medical and economic decision making to help transform the way people manage their health at all stages of life. Every day, more than 10 million tests are run on Abbott’s diagnostics instruments, providing lab results for millions of people.

Abbott Molecular is a leader in molecular diagnostics and the analysis of DNA, RNA, and proteins at the molecular level.

Our Point of Care diagnostic portfolio spans key heath and therapeutic areas, including infections disease, cardiometabolic, informatics and toxicology.

Our diagnostic solutions are used in hospitals, laboratories and clinics around the globe. The crucial information derived from our tests, instruments and informatics systems are often the first step in patient care decision making for hundreds of health conditions from heart attacks to blood disorders to infectious diseases and cancers.

Our rapid diagnostics solutions are helping address some of the world’s greatest healthcare challenges.

Nutrition

Our nutrition business develops science-based nutrition products for people of all ages, from helping babies and children grow to keeping adult bodies strong and active. Millions of people around the world count on our leading brands – including Similac®, PediaSure®, Pedialyte®, Ensure®, and Glucerna® – to help them get the nutrients they need to live their healthiest lives.

The base pay for this position is

$100,000.00 – $200,000.00

In specific locations, the pay range may vary from the range posted.

JOB FAMILY:

Project Management

DIVISION:

ADC Diabetes Care

LOCATION:

United States > Alameda : 2601 Harbor Bay Parkway

ADDITIONAL LOCATIONS:

WORK SHIFT:

Standard

TRAVEL:

Yes, 10 % of the Time

MEDICAL SURVEILLANCE:

No

SIGNIFICANT WORK ACTIVITIES:

Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Keyboard use (greater or equal to 50% of the workday)

Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.

EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf

EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf