At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
The Senior Project Manager serves as the primary point of accountability for both internal and external stakeholders across a range of customer-facing projects within Acute Care & Monitoring. This role is responsible for leading the application of the Integrated Solution Delivery Model to ensure successful healthcare implementation outcomes.
Drawing on a strong foundation in project management, technical expertise, and business acumen, the Senior Project Manager will guide and influence cross-functional teams and stakeholders. They will champion best practices, foster effective communication, and drive high levels of customer adoption and solution success.
Throughout each implementation, the Senior Project Manager will collaborate closely with internal clinical and technical leads, service engineers, leadership, and external clinical and technical partners to coordinate and execute all activities critical to project success.
Project Management Leadership and Accountability
Holds full accountability for the successful delivery of customer outcomes by applying best practices in project organization, stakeholder engagement, benefits realization, risk and issue management, planning and control, change management, and quality assurance.
Oversees the operational execution of assigned projects, acting as the primary liaison among external clients, internal project teams, sales, clinical product specialists, and line management.
Leads and coordinates one or more cross-regional project teams, ensuring alignment and progress across all workstreams.
Serves as the main point of contact for external clients, managing project scope, scheduling and facilitating communications, coordinating clinical and technical requirements, and guiding the project through planning, training, execution, and go-live phases.
Provides strategic technical and analytical insights to leadership and governance bodies to support informed decision-making.
Ensures all project documentation is properly maintained, stored, and shared with relevant team members to support ongoing customer needs.
Develops and maintains comprehensive project plans, meeting documentation, and progress reports to track all technical and clinical project activities.
Monitors project performance using defined metrics and tools to ensure alignment with goals and timelines.
Facilitates collaboration across internal and external clinical and technical teams, ensuring all requirements and outcomes are documented and met.
Communicates significant project impacts and account health updates to internal and external stakeholders in a timely and transparent manner.
Leads and facilitates project kick-offs and milestone meetings, both onsite and remotely, in accordance with established methodologies.
Ensures the completion and proper archiving of all project deliverables and documentation in approved repositories.
Risk Mitigation and Issue Resolution
Proactively manages risks across all project dimensions to minimize disruptions and ensure strong customer adoption.
Maintains control over project constraints—scope, cost, schedule, and measurable outcomes—to ensure successful delivery.
Identifies and resolves project issues promptly to meet productivity, quality, and client satisfaction goals.
Escalates critical risks and issues to leadership as appropriate, ensuring transparency and timely intervention.
Operational Improvements
Stays current with advancements in project management methodologies and contributes to the continuous improvement of service delivery practices.
Oversees all phases of the project lifecycle—from intake through implementation and closure—ensuring alignment with Implementation Services best practices and policies.
Ensures full compliance with all corporate, IT, and customer-specific policies and standards, including those of Medtronic.
Differentiating Factors
Autonomy: Operates independently with minimal supervision, determining strategic approaches to complex challenges. Provides coaching and oversight to junior team members and may lead projects or processes.
Organizational Impact: Drives the success of entire projects or processes, building consensus and fostering collaboration to meet team and organizational objectives.
Innovation and Complexity: Tackles complex, multi-dimensional problems requiring deep understanding across domains. Recommends and implements process, system, or product improvements to enhance performance. Balances strategic vision with tactical execution.
Communication and Influence: Engages with C-suite executives, senior leaders, clients, vendors, and partners. Communicates critical updates, negotiates outcomes, and influences decision-making through briefings and strategic dialogue.
Professional Requirements
Demonstrates strong leadership and accountability for project outcomes.
PMP or equivalent industry certification preferred.
Exceptional communication skills, with the ability to engage effectively at all organizational levels, including executive leadership.
Capable of managing multiple complex projects while aligning with broader organizational goals.
Highly organized with strong attention to detail and the ability to manage competing priorities.
Skilled in influencing cross-functional and external teams toward shared goals.
Recognizes when to escalate issues and engage governance structures.
Offers strategic insights and recommendations to support diverse stakeholder needs.
Operates with urgency and a results-driven mindset.
Understands stakeholder roles and resource alignment within project teams.
Willing to travel occasionally for strategic and complex customer engagements.
Qualifications & Experience
Education: Bachelor’s degree required; advanced degree preferred.
Experience: Minimum of 5 years of direct experience in Healthcare IT or SaaS project management and implementation, either as a vendor or in a related consulting role.
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).
The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).
Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.
Further details are available at the link below:
Medtronic benefits and compensation plans
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here.
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.