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Commercial Training Manager – Hips, Orthopaedics, Americas

USA - Smith & Nephew, Inc.
1 day ago
Full-time
On-site
Memphis, TN United States of America
Life. Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living.
As Commercial Training Manager – Hips, Orthopaedics, Americas, you will play a critical role in shaping the performance of our commercial organization. This is a field based role where you will equip, coach and certify sales professionals to win in their territories and deliver sustainable growth. You will combine deep clinical expertise with best in class training and coaching to make a real impact on patient care and business performance.

What will you be doing?

  • Deliver classroom, virtual and field based training to new and tenured sales professionals, ensuring consistent capability development across the Hips portfolio
  • Coach sales professionals in the field through individual and small group ride days, workshops and local training events to accelerate sales readiness and effectiveness
  • Certify sales teams on product knowledge, clinical and procedural pathways, competitive differentiation and Smith+Nephew selling and planning skills
  • Manage and deliver learning programs through Learning Unlimited and Allego, applying adult learning principles and highly engaging facilitation techniques
  • Partner with Sales Leadership and HR to identify performance gaps and support targeted development and remediation plans
  • Act as a mentor and role model, fostering a culture of continuous learning, accountability and high performance
  • Collaborate with Global Content Development, Marketing and regional leaders to tailor global training content to local market needs

What will you need to be successful?

  • Bachelor’s degree required; Master’s degree preferred
  • 5 plus years of experience in Hip Arthroplasty within Smith+Nephew or the medical device industry, or 5 plus years in a commercial learning or training role
  • Strong knowledge of orthopaedic products, clinical pathways, surgical procedures and the competitive landscape
  • Proven expertise in adult learning theory, facilitation and instructional design
  • Excellent communication and presentation skills with the ability to influence across all levels
  • Strong business and selling acumen, ideally with experience of the Smith+Nephew selling process
  • Ability to travel 25 to 50 percent
All field professionals who are required to gain entry into healthcare facilities to perform the basic remit of their role must successfully complete the credentialing process and comply with the requirements of those facilities they support, which can include adherence to any established vaccine protocols.

You. Unlimited.
We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve.
Inclusion and Belonging Committed to welcoming, celebrating and thriving on inclusion and belonging. Learn more about Employee Inclusion Groups on our website.
Your Future: 401k Matching Program, 401k Plus Program, Discounted Stock Purchase Plan, Tuition Reimbursement
Work Life Balance: Flexible Personal and Vacation Time Off, Paid Holidays, Flex Holidays, Paid Community Service Day
Your Wellbeing: Medical, Dental, Vision, Health Savings Account with employer contribution, Employee Assistance Program, Parental Leave, Fertility and Adoption Assistance Program
Flexibility: Hybrid Work Model for most professional roles
Training: Hands on, team customized, mentorship
Extra Perks: Discounts on fitness clubs, travel and more!

Smith+Nephew provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

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